David Sarnowski
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What is the best way/what are some proven best practices to measure FCR?
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Is it possible to load data into sunshine and pull that into explore reports?
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What are the best recipes as it relates to meeting SLA's?
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What is the best training track for Explore?
Start with Zendesk On-demand training Use the Explore Recipe Reference
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I would like to know more about using color in Explore reports.