Did you receive the wrong item?

If you received the wrong item, please follow these steps to resolve the issue:

• First, submit a ticket using the Item Return Order Form. This is necessary for processing your return request.
• Next, let us know the incorrect item you received and the correct item you were expecting. This information helps us quickly correct the mix-up.
• After reviewing your ticket, we will send you a prepaid shipping label for returning the incorrect item at no cost to you.
• Once you receive the label, securely pack the incorrect item in a box and send it back. We will process your return and send your replacement item as soon as we receive it.

This was our bad and will be glad to correct things for you!