Where is my order?

Our delivery partners work hard to make sure all of our customers receive their orders, but outside factors like weather can occasionally delay a shipment. You can find your order's tracking information in the My Orders section.

We’ve created and tested our packaging to keep your ties protected from the elements up to 60 hours—48 hours in transit and 12 hours on your doorstep. If for any reason your meals do not arrive within the 2-day time frame, please contact us at [e-mail], or at 1-800-555-1212, and we’ll make it right.